Call Center
( - Phnom Penh)
Job Description: 
Job Information | | | Job Title: | Call Center | | | Company Name or Description: | Toll Free Telecom (Cambodia) Co., Ltd | | Job Code: | | | Job Location: | Phnom Penh | | Date Expired: | 10/08/2010 | | |
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Company Profile | | |  | | . |
| | | Company Size (# of employees): | Not mention | | Contact Name: | Toll Free Telecom (Cambodia) Co., Ltd. | | E-Mail Address (to send cover letters and resumes directly): | davidmeng65@gmail.com | | Address: | P-39, Street Platinum, Sangkat Tomnob Tek, Khan Chamkarmon, Phnom Penh. | | City: | Phnom Penh | | Country: |  Cambodia | | Telephone Number: | . | | Mobile Number: | . | | Fax Number: | | | Company or Job Detail Web Site URL: | | | |
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Job Criteria | | | Education Required: | Bachelors | | | Years of Experience Required: | 2 | | Monthly Salary and Bonus Range (USD): | Competitive | | Type of Position: | Full-Time Permanent | | |
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Job Description | | | -Answer phones and respond to customer requests
-Provide customer with product and service information
-Transfer customer calls to appropriate staff
-Identify research and resolve customer issue using computer system
-Follow up on customer in quires not immediately resolved
-Complete call logs and reports
-Recommend processimprovement
-Other duties as assigned | | | |
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Required Skills/Experience | | | -Willing to work hour 5.00Pm-9.00Pm(Monday-Friday)8.00Am-5.00Pm(Saturday-Sunday),
-Female only
-Finished study at university
-Experience 2-3 years
-Good at listening and talking the phone,friendly
-Communicate effectively,
both orally and in writing,
with customers,co-workers,
& various business contacts
in a courteous and professional manner.
-Excellent communication in English and Khmer(verbal and written)and interpersonal
skills with the ability to influence outcomes,Chinese
is advance
-Good listening and problem solving skills
-Previous telephone experience in handling customer calls is a plus
-Skills in supporting business development planning
,documentation and implementation | | | |
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