G Distribution Co Ltd
Category:Customer Service/Operation
Closing Date: 05-Sep-2010
Branch Manager
( - Siem Reap )
Job Description:
Full Time 3 1 Customer Service/Operation Siem Reap ; Vocational Unlimited 28 ~ 35
* To develop and sustain a customer-oriented culture by improving and executing customer service strategies or customer care programme and performance.
* Highly motivated and able to present effective solutions to customers within specified time frame set.
* Manage and monitor the customer service overall performance, develop strategies to achieve goals or targets set.
* Responsible for continuous process improvement within the department to deliver strong customer service ethics.
* Act as the key point of contact for the local media in market. Responsible for media relations, media monitoring, press release distribution, media database management, corporate communications.
* Establish strategy to retain top and profitable customers.
* Highly motivated and able to present effective solutions to customers within specified time frame set.
* Manage and monitor the customer service overall performance, develop strategies to achieve goals or targets set.
* Responsible for continuous process improvement within the department to deliver strong customer service ethics.
* Act as the key point of contact for the local media in market. Responsible for media relations, media monitoring, press release distribution, media database management, corporate communications.
* Establish strategy to retain top and profitable customers.
job Requirement:
# Candidate must possess at least a Bachelor''s Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management/Service Management or equivalent.
# At least 3 year(s) of working experience in the related field is required for this position.
# Conversant in both spoken and written English.
# Candidate must possess at least a Bachelor''s Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management/Service Management or equivalent.
# At least 3 year(s) of working experience in the related field is required for this position.
# Conversant in both spoken and written English.
Source From: CAMHR
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